Your Privacy Rights

Effective November 30, 2021

Please carefully read the Privacy Policy (the“Privacy Policy”) as it applies to all web sites or services (collectively "Service" or "Services"). owned, operated, and controlled by XLPrint USA LLC of 2525 Main Street, Suite210, Santa Monica, California 90405, United States of America(“XLPrint,” “We,” “Us”).  At the time of this publication of this privacy policy, the Services include but are not limited to the following websites:,,,, and

This Privacy Policy identifies and describes the types of personally identifiable information we may collect from or about you when you visit the Services, how we use and safeguard this information, and when we share this information with companies or individuals outside of XLPrint (“Third Parties”). This Privacy Policy is designed to assist you in making informed decisions when using the Services and should be reviewed in addition to XLPrint’s Terms of Service or End User License Agreement (collectively, “End User Agreements”).

Your Consent

By visiting and using the Services, you consent to our collection and use of your personal information as described in this Privacy Policy. Please read this Privacy Policy in its entirety. We reserve the right to modify, alter, or otherwise update this Privacy Policy at any time to address changing legal obligations, technologies, business practices, and our users’ needs. We encourage you to check back periodically so that you are always aware of the most current policies and practices that XLPrint has in place to protect your information.

What Information Do We Collect?

When you visit the Services, you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis, and Website and Services Application use information.

Personal Information you Choose to Provide

When you purchase any Services from us or correspond with us via email, online chat, the Services, written mail, or phone, you may need to give personal information necessary for us to provide you with the requested Services. For example, you may need to provide the following information :

(a) Contact Information, such as first name, last name, email address, company name, phone number, and mailing address;

(b) Unique Identifiers, such as a username or password;

(c) Financial Information, such as credit card or other payment information;

(d) Communication Preferences;

(e) Correspondence and Other Information; and

(f) Additional Information as otherwise described to you at the point of collection or pursuant to your consent.

Website Use Information and Use-Tracking Devices

We automatically collect Website usage information from you when you visit our Services (collectively “Technical Information”).Similar to other commercial websites, our Services may use “web beacons,” webserver logs, and Web Traffic Analytic Services to collect information about how our Services are used. The information gathered may include your computer or device’s internet protocol (IP) address, the date and time of your visits, and your page views. We collect specific data about the use of our Services, including the pages accessed by the user and when they are accessed. This information is collected to ensure compliance with XLPrint’s End User Agreements, to assist us in offering you Services, and to allow you to customize your use of the Services. We may collect information about specific searches with the intention of identifying what features of the Services are frequently accessed but will not correlate this information to a specific individual. This ensures we can continue to develop our Services to meet the needs of our users. In addition, we may track the Services visited by an individual just before our Service and/or links to external websites referenced in our Services to better understand our users’ interests. The usage information we collect may be compiled into aggregated usage information to manage and improve the Services.

Our Services do not respond to “do not track” signals or similar mechanisms that may be provided by web browsers or otherwise.  We may also permit third parties to collect aggregate usage information regarding your activities on our Services, and those third parties may also not respond to “do not track” signals.

Use of Cookies

Some pages of our Services may use cookies to provide you with a better online experience. A cookie is a small file containing a string of characters that is sent to your computer or device when you visit a website or use an application. When you visit the website or use the application again, the cookie allows that site or application to recognize you. Cookies may store user preferences and other information.

Most of our cookies are necessary for the operation of the Website, such as to remember login information or text you may have entered when you navigate back to a page in the same session. We also use cookies to provide optional features and functionality that you may access on the Services. We use cookies to customize and personalize the Services based on preferences you may have expressed either directly by selecting an option or setting or indirectly by your prior use. We also use cookies that collect information about how you use the Services to analyze and optimize the performance of the service in order to give you a better user experience. In some cases, particularly with respect to measuring and analyzing performance of the Services, cookies may be placed by our Third Party service providers.

Most web browsers automatically accept cookies but, if you prefer, you may take certain steps to control the use of cookies by modifying your browser or operating system to reject cookies or to notify you whenever a cookie is sent to your hard drive. Please consult the settings for your particular operating system/web browser to learn more about disabling cookies. Please be aware that disabling cookies on the Service may impair the functionality and performance of the Service.

By using the Services, you consent to our use of cookies as explained in this Privacy Policy. We recommend that when you complete your online transactions, you log off completely before visiting other web sites and/or restart your personal computer or mobile device. We also recommend that you do not visit other websites during your online session with us.

How Do We Use the Information That you Provide to Us?

Broadly speaking, we use personal information to administer our business activities, provide customer service, and make available other Services to our customers and prospective customers. Our uses of personal information may include the following:

(a) To enable us to process, validate, verify and deliver Services that you have ordered;

(b) To allow us or you to personalize the Services that you obtain based on personal characteristics or preferences;

(c) To provide notices to you about important changes to the Services;

(d) To provide information about new or existing Services or special offers from us we believe will be of interest to you or otherwise to contact you;

(e) To improve XLPrint’s Services;

(f) To monitor your compliance with the XLPrint End User Agreement (For example, we automatically collect IP address information from you when you visit our Services, and we may use this information to monitor your compliance with our End User Agreements); and

(g) To comply with the law.

Do We Disclose Information to Third Parties?

XLPrint only shares personal information with third parties in the following limited circumstances:  

(a) We have your consent for a specific purpose, such as to process a transaction or complete a request using the Services.

(b) We provide such information to our business partners or entities to perform services on our behalf. These entities will only collect, use, and disclose your personal information to the extent necessary to allow them to perform the services they provide to us. These entities will employ commercially reasonable security procedures and practices to protect your personal information from unauthorized access, destruction, use, modification, or disclosure.

(c) Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies for the information we are required to provide to them for your online transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled. In particular, remember that certain providers may be located in, or have facilities that are located in, a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, your personal information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. For example, if you are located outside of the United States and your transaction is processed by a payment gateway located in the United States, your personal information used in completing that transaction may be subject to disclosure under United States laws and regulations, including the USA PATRIOT Act.

(d) If XLPrint becomes involved in a merger, acquisition, or any form of sale of a substantial portion of its assets, your information may be provided to a third party as part of such sale. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

(e) We have a good faith belief that access, use, preservation, or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce the terms or conditions of the XLPrint End User Agreement including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of XLPrint, its customers or the public as required or permitted by applicable law.

Your personal information is not otherwise sold or traded or distributed outside of XLPrint.

Certain jurisdictions, most notably those subject to the United Kingdom’s Data Protection Act (“DPA”) and the European Union’s General Data Protection Regulation (“GDPR”),require that there be a lawful basis to process personal data.  We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal basis we rely on to do so for those jurisdictions that require a legal basis. We have also identified what our legitimate interests are where appropriate.

Note that in those jurisdictions that require a legal basis in order to process your personal information, we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us at if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Type of Data
Lawful basis for processing including basis of legitimate interest

InternalResearch: To support our internal research related to technological development and demonstration.

(a)  Communications Preferences  

(b)  Correspondence and Other Information

(c) Additional Information

(d)  Technical Information

Necessary for our legitimate interests (to study how customers use our Services and to develop them)

Advertising and Marketing Services: To provide advertising or marketing services.

(a) Contact Information

(b) Unique Identifiers

(c) Communications Preferences

(d) Correspondence and Other Information

(e) Additional Information

(f) Technical Information

Necessary for our legitimate interests (to grow our business and to inform our marketing strategy)

Legal Obligations: To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

Depending upon the law enforcement or legal request, this could include any information

Necessary to comply with a legal obligation

Audits: To audit current interactions with you and related transactions (e.g., counting and verifying ad impressions, auditing compliance).

(a) Contact Information

(b) Financial Information

(c) Communications Preferences

(d) Correspondence and Other Information

(e) Additional Information

(f) Technical Information

Necessary for our legitimate interests (for running our business, to prevent fraud, and to determine our compliance with applicable laws and regulations)

Account Services: To establish and maintain your account, provide you with products and services, and perform related support tasks.

(a)  Contact Information  

(b)  Unique Identifiers

(c)  Financial Information

(d)  Communications Preferences

(e)  Correspondence and Other Information

(f)  Additional information

(g) Technical Information

Performance of a contract with you

Security and Fraud Detection: To detect security incidents, protect against such activity, and prosecute those responsible for that activity.

(a) Contact Information

(b) Unique Identifiers

(c) Financial Information

(d) Communications Preferences

(e) Comments and other information

(f) Additional Information

(g) Technical Information

(a) Necessary to comply with a legal obligation

(b) Necessary for our legitimate interests (for provision of administration and IT services, network security, and to preventf raud)

Improvement of Products and Services: To verify, maintain, and improve our products and services.

(a) Communications Preferences

(b) Correspondence and Other Information

(c) Additional Information

(d) Technical Information

Necessary for our legitimate interests (to develop our products and services and grow our business)

Commercial/Economic Interests: To advance our commercial or economic interest.

(a) Contact Information

(b) Unique Identifiers

(c) Communications Preferences

(d) Correspondence and Other Information

(e) Additional Information

(f) Technical Information

Necessary for our legitimate interests (to study how customers use our services, to develop them, to grow our business and to inform our marketing strategy)

For individuals in the UK or EEA, we will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.  Please note that we may process your personal data without your knowledge or consent where required or permitted by law.  If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose under the DPA or GDPR, please contact us at  

Children's Privacy Online

By using this Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.

We do not knowingly solicit, collect, or use personal information from children under 13 through our Services. For information concerning the Children’s Online Privacy Protection Act (“COPPA”), visit the Federal Trade Commission’s website at

Transfer to U.S. or Other Countries

Your information may be stored and processed in the United States, Australia, or any other country where XLPrint has (or may in the future have) operations. By using the Services you hereby understand, acknowledge, and consent to the transfer of information outside of the United States.

How Do We Secure Information Transmissions?

Emails that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as credit card account numbers to us through an unsecured email.

If you provide us with your credit card information through our online store, this transaction information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

How Do We Protect your Information?

Information Security. Personal information and user-specific settings and preferences are stored using commercially standard database and website security software. User passwords and other sensitive user information are saved in encrypted form to prevent unauthorized access or disclosure and accidental loss, alteration, or destruction.

Evaluation of Information Protection Practices. Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the security, confidentiality, and quality of our information.

Employee Access, Training and Expectations. Our employees are required to protect confidential information in general as a condition of employment at XLPrint, and our business practices limit the use and disclosure of such information, including personal information, to authorized persons, processes, and transactions.

Providing, Correcting and Updating your Information

When you order a Service, we may ask you to provide personal and/or business information. If you decline to submit this personal information, XLPrint may not be able to provide those Services to you. This personal information will be used only for the purposes described in this Privacy Policy unless we have obtained your prior consent.

To process your requests, we may ask you to provide such identification as we deem necessary to protect your personal information from unauthorized access. Also, we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical(for example, requests concerning information residing on backup tapes), or for which access is not otherwise required.

In any case where we provide information access and correction, we will perform this service free of charge during normal business hours, except if doing so would require a disproportionate effort. You may revise some of your personal information through the Services. Alternatively, if you would like to view, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information about our privacy policy, please contact our Privacy Compliance Officer at security@usa.xlprint.comor by mail at:


Re: Privacy Compliance Officer

2525 Main Street

Suite 210

Santa Monica

California 90291


Toll Free: +1 866.275.1290

Your California Privacy Rights/California Shine the Light Law

If you are a resident of California, you have the right to request once a year that we disclose to you the types of personal information that we have shared with third parties for direct marketing purposes during the past year and the identities of the third parties with which we shared this information. To make such a request, please contact us using the information above. XLPrint will respond within 30 days.

Severance and Waiver:

You understand, acknowledge, and agree that if any provision of this Privacy Policy shall be found to be unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, then that provision shall be deemed severable from this Privacy Policy and shall not affect the validity and enforceability of any remaining provisions. You further understand, acknowledge, and agree that, if any provision of this Privacy Policy is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision.

XLPrint’s failure to exercise or enforce any right or provision of this Privacy Policy shall not constitute a waiver of such right or provision unless acknowledged and agreed to by XLPrint.

Notice of Rights for Residents of the United Kingdom or European Economic Area

This Privacy Policy is issued on behalf of XLPrint USA LLC, having its registered office at 2525 Main Street, Suite 210, Santa Monica, California 90405, United States of America. XLPrint is the controller for the purposes of this Privacy Policy and responsible for this website. In the UK, the XLPrint representative under the DPA is the Security Administrator Building 3, Chiswick Park, 566 Chiswick High Road, LondonW4 5YA United Kingdom. IN the EEA, the XLPrint representative under the GDPR is Security Administrator Building 3, Chiswick Park, 566Chiswick High Road, London W4 5YA United Kingdom

If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us at

You have the right to make a complaint at any time to the appropriate supervisory authority in your country of residence. We would, however, appreciate the chance to deal with your concerns directly, so please contact us in the first instance.

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Specifically, you may:

(a) Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

(b) Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

(c) Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request for erasure for specific legal reasons which will be provided to you, if applicable, at the time of your request.

(d) Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have a compelling legitimate ground to process your information which overrides your rights and freedoms.

(e) Object to automated decision-making of your personal data when we use automated processing to reach decisions that produce legal or similarly significantly effects upon you. In some instances, we may use machine learning technologies and analytics to assist our business partners in deciding whether and on what terms to offer financial products to consumers. In the event that you choose to exercise this right, you may contest the automated decision, and a human will intervene in the decision-making.

(f) Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following     scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

(g) Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

(h) Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain offerings to you. We will advise you if this is the case at the time you withdraw your consent.

(i) Not to be subject to decisions based solely on automated processing of your personal data. This applies to decisions that produce legal or similarly significantly effects upon you. In the event that you choose to exercise this right, you may express your point of view and contest the automated decision, and a human will review your situation.

If you wish to exercise any of the rights set out above, please contact us at

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

International Users

Please note that the Services generally are directed towards users the United States. By using the Services, you acknowledge the personal data XLPrint processes, and al associated Services are housed on servers located in the United States, and you consent to the collection, storage, processing, and transfer of your information in and to the United States, or other countries and territories, pursuant to the laws of the United States. While some of these countries may not offer the same level of privacy protections as your own, we commit to upload the privacy protections as explained in this Privacy Policy.

For individuals in the UK or EEA, where we transfer your personal data out of the UK or EEA, we ensure that your data is afforded a similar degree of protection by using specific contracts approved by the European Commission (known as the Standard Contractual Clauses). Please contact us at if you want further information on the specific mechanism used when transferring your personal data out of the UK or EEA.

Modifications to this Policy

XLPrint reserves the right to add to, modify, update, or amend this Privacy Policy at any time, simply by posting such addition, modification, update, or amendment on its Services. Any such addition, modification, update, or amendment will contain the revision date and will be effective immediately upon posting on the Service. Please check the Policy when you use our Services to ensure that you are aware of any changes in our privacy practices. Your use of any portion of our Services after any changes will constitute your consent to and acceptance of such changes.